A Profitable Company Just Cut 15%. That’s the New Normal.

10 min read | Last Updated

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Hey there — September is live and the market isn’t warming up gently. PagerDuty just reported its fifth straight profitable quarter, crossed $500 million in recurring revenue for the first time, and cut 15% of its workforce — all in the same press release. That’s not a contradiction anymore. That’s a strategy.

Today: The profitability-driven layoff and what it signals, why 7.3 million open jobs isn’t the reassurance it sounds like, and the companies still building fully distributed teams right now.

In This Issue:

  • 🔥 The Big Story: PagerDuty profits + layoffs on the same day — what that tells you
  • ⚡ Quick Hits: 4 market movements that defined the week
  • 🏢 Companies Hiring: 5 remote-first companies with open roles right now
  • 🎯 Career Signal: AI trainer roles grew 283% — and coders aren’t the main beneficiaries
  • ✅ Quick Win: The résumé rewrite that takes 20 minutes and changes how hiring managers read you

🔥 The Big Story

PagerDuty Posted Its Fifth Straight Profitable Quarter. Then Cut 172 People. Here’s Why That’s the Story.

Record revenue quarter. Mass layoff. Same announcement.

The cut. On August 27, PagerDuty filed an 8-K with the SEC disclosing a restructuring plan covering approximately 15% of its global workforce — roughly 172 people. The filing said the company was “advancing global scaling initiatives” and “reallocating certain roles and realigning teams to boost operational resiliency and agility.” Translation: we figured out how to do this work with fewer humans. The same press release attached PagerDuty’s Q2 Fiscal 2027 financial results, which showed the company’s fifth consecutive quarter of GAAP profitability and, for the first time in its history, crossed $500 million in annual recurring revenue. Non-recurring restructuring charges are expected to run between $5.5 million and $7.5 million — a one-time cost to permanently reduce the headcount carrying costs going forward.

The bigger picture. For most of tech’s layoff history, the cause and effect were intuitive: overhiring during the boom, revenue misses, investor pressure to cut costs before the business ran out of runway. PagerDuty fits none of those categories. The business is growing, profitable, and cash-generative. The cuts aren’t happening because the company is failing — they’re happening because AI is succeeding. More tasks that used to require a headcount can now be handled with a model, an automation, or a combination of both. The profitable-company-still-cuts-staff formula is what the AI efficiency transition actually looks like in practice. It’s not dramatic. It doesn’t make the front page. And it’s becoming routine.

Why this matters: The safety net used to be working at a healthy company. If the business was doing well, your role was secure. That assumption is breaking down. Any function where AI can replicate a meaningful portion of the work is now structurally exposed — not because the company is struggling, but because it isn’t. The practical response isn’t panic. It’s to make yourself relevant to where things are going, not just where they are. Build demonstrable AI fluency in your specific domain. Make your output visible. Attach yourself to the revenue-generating or cost-saving work that still needs a human in the loop. See PagerDuty’s SEC filing →


📊 Stat of the Week

-79,000 → The BLS’s preliminary benchmark revision, released August 28, cut 79,000 jobs from March 2026 payrolls — and private-sector employment was revised down by 178,000. The US labor market has been measurably weaker than the official numbers showed all year. (Bureau of Labor Statistics, August 28, 2026)


⚡ Quick Hits


BlocPower Is Shutting Down. Twelve Years, $213M Raised, and Everyday Investors Get Nothing Back.

The Brooklyn-based clean energy startup built a mission around decarbonizing low-income homes and raised $63 million from Goldman Sachs, a $150 million financing round, and more than $3 million from crowdfunding campaigns on platforms like Wefunder and Raise Green. This week, management sent a letter to investors announcing the company is liquidating its assets and winding down. “Management does not currently expect that any assets will remain available to distribute to unsecured creditors,” the letter said. The Trump administration’s freeze on IRA funding, rising electricity prices, and a string of stalled municipal contracts in Ithaca, Menlo Park, and Milwaukee combined to make the business model unworkable. The takeaway: clean energy jobs aren’t immune to macro headwinds, and mission alignment doesn’t compensate for execution gaps when rates and policy both move against you. Read the full story →


The Official Jobs Data Was Wrong — and the Market Was Weaker Than Anyone Knew

The Bureau of Labor Statistics released its preliminary annual benchmark revision on August 28, revealing that US nonfarm payroll employment for March 2026 was 79,000 lower than official estimates had shown. Private-sector employment was revised down even further, by 178,000 jobs. This isn’t a correction to a single month — it covers the full year of reporting from March 2025 to March 2026, meaning the labor market was quietly softer than the headline numbers suggested throughout that period. The final benchmark revision will be incorporated into official data in February 2027. If the jobs market felt shakier than the numbers said, it’s because it was. See the breakdown →


54% of Fortune 100 Employees Are Now Required to Work Five Days In-Office — Up From 11% a Year Ago

What started as a handful of financial giants enforcing strict attendance policies has become the majority position among America’s largest employers. According to research from JLL, 54% of Fortune 100 employees were under five-day in-office requirements as of mid-2025, up from just 11% a year prior — and that number has continued climbing into 2026. Major mandates now include Goldman Sachs, Amazon, JPMorgan Chase, AT&T, Dell, Truist, Kroger, and Instagram. For remote job seekers targeting large corporations, the window is narrowing fast. The remote-friendly large employer is now the exception, not the rule — and competition for roles at remote-native companies is rising as a result. Check the numbers →


7.3 Million Jobs Are Open. But Hiring in White-Collar Roles Just Dropped.

The Bureau of Labor Statistics released July JOLTS data on September 1 showing job openings held near 7.3 million — a number that sounds encouraging until you read the hiring breakdown. Actual hires fell by 188,000 in professional and business services, exactly the sector most white-collar job seekers are targeting. Total hires across the economy were flat at 5.1 million. The gap between “open” and “filled” is where job searches stall. A job posting is a wish list, not a hiring intention — and the companies that do hire right now are moving deliberately, not broadly. Dive deeper →


🏢 Companies Hiring

Five remote-first companies with open roles right now. Every link goes directly to a company-owned career page.

GitLab — 100% remote across 80+ countries, 95+ open positions in engineering, sales, and operations → GitLab builds the world’s most comprehensive AI-powered DevSecOps platform, used by more than 100,000 organizations globally. The company has been all-remote since founding, with no expectation of office attendance for any role in any location — not a pandemic accommodation, a founding principle. Roles currently open span backend and security engineering, sales development, enterprise account executives, and operations. See open positions →


Automattic — 100% remote across 83 countries, 18 open roles in sales, customer success, engineering, and product → Automattic builds WordPress.com, WooCommerce, Beeper, and Pressable, and has operated as a fully distributed company since its founding. With 1,428 Automatticians across 83 countries speaking 108 languages, the company is one of the longest-running at-scale remote organizations in existence. Current openings span Account Executives, Customer Success Engineers, Experienced Software Engineers, and Senior Product Managers. See open positions →


Zapier — 100% remote since 2011, 36 US states and 30 countries, open roles in engineering, sales, and data → Zapier connects 7,000+ apps and now operates as the most connected AI orchestration platform on the market. Remote-first since its 2011 founding — one of the earliest companies to prove the model at scale. Current openings: Director of Engineering, Staff Backend Engineer (Commerce), Sr. Technical Account Manager, Account Executive (Mid Market), and Manager of GTM Analytics. See open positions →


Deel — 100% distributed across 80+ countries, 274 open positions across payroll, engineering, sales, and operations → Deel builds the global HR, payroll, and compliance platform used by 40,000+ companies across 160+ countries, and has scaled from zero to $1B+ ARR in six years — entirely without a headquarters. Teams actively recruiting include Payroll (46 open roles), Sales (76 open roles), Engineering (29), and Product & Design (25). See open positions →


Help Scout — 100% remote (US), 10 open roles in product, engineering, and marketing → Help Scout builds customer service software used by 12,000+ businesses and has operated as a fully distributed company since 2011, with 140 employees across 115+ cities. The company publishes salaries transparently, uses a public formula for pay and equity grants, and offers flexible time off and a four-month parental leave policy. Current openings include Head of Product (Conversations and Intelligence), Staff Product Engineer, Senior Software Engineer (Platform), VP of Marketing, and Director of Product Marketing. See open positions →

Know someone between jobs? Forward this section — it might be exactly what they need.


🎯 Career Signal

AI trainer roles grew 283% in cross-border hiring in 2025, spanning 70,000+ workers across 600+ organizations — and the occupation isn’t just for coders. Deel’s 2026 Global Hiring Report shows AI trainers now range from general annotators to subject matter experts in medicine, economics, translation, and law, with compensation running $15–$75 per hour depending on specialty. The US accounts for 58% of global AI trainer employment. The emerging pattern: companies building AI systems need domain experts — not just AI engineers — to review outputs, catch errors, and refine model behavior in specialized fields. If you have deep expertise in healthcare, finance, legal, education, or any complex professional domain, this is a legitimate, growing, remote-friendly job category that’s expanding fastest in the US and is increasingly accessible without a computer science background. See Deel’s 2026 Global Hiring Report →


🧠 Skill-Building Reads


Deel’s 2026 Global Hiring Report — AI Trainer Trends, Cross-Border Salary Shifts, and What’s Actually Growing → Deel’s annual analysis covers more than one million worker contracts across 37,000+ companies in 150 countries. The 2026 edition maps which roles are growing fastest cross-border, what AI trainer compensation looks like by specialty, how top-funded startups are using international hiring to access specialized talent, and where salary growth is concentrated. Key findings are accessible directly on the page — the full PDF requires a free download form. Read it →


BLS Occupational Outlook Handbook — Job Growth Projections, Median Pay, and Entry Requirements for Every Major Occupation → The Bureau of Labor Statistics publishes projected 10-year job growth rates, median annual pay, and education requirements for hundreds of occupations — all drawn from government survey data, updated regularly, completely free with no signup. If you’re benchmarking your market value, evaluating a career pivot, or trying to understand whether a role category is growing or shrinking before investing in retraining, this is the most accurate no-paywall source available. Read it →


fast.ai — Free Practical Deep Learning Courses, No Signup Required → Fast.ai offers some of the most respected free AI and deep learning courses available, including “Practical Deep Learning for Coders” and the newer “How to Solve It With Code.” The approach is top-down and practical: you build working models before studying theory. No subscription, no account, no fee. Read it →


✅ Quick Win

Lead every résumé bullet with the outcome — the number comes first, the action comes second.

Most résumés bury the result at the end: “Managed a customer retention program that reduced churn by 18%.” Flip it: “Reduced customer churn 18% by redesigning the onboarding sequence for at-risk accounts.” The number lands before the reader’s attention moves on. It also surfaces faster in ATS keyword scans that prioritize quantified results. Take your five strongest bullet points and rewrite each one so the outcome or metric leads. It takes 20 minutes and changes how every hiring manager who reads your résumé processes your experience.


What we’re watching: The August jobs report dropping September 4 and whether payrolls bounce from July’s -23,000 surprise; how many companies announce September WARN notices alongside Q4 budget decisions before headcounts lock for the year; and whether the AI trainer occupation keeps expanding into specialized professional domains as major labs push beyond general model training.


🎯 Bottom Line

The market is bifurcating, and the signals are pointing in opposite directions at the same time. Profitable companies are cutting to run leaner with AI. The Fortune 100 is marching everyone back to their desks. Official jobs data was softer than the headlines showed. And yet 7.3 million positions are open, 274 Deel roles are posted, 95 GitLab openings are live, and Help Scout just listed its Head of Product at a salary range it published before the first interview. The market isn’t closed — it’s specific. The companies winning the talent race right now aren’t the largest ones. They’re the clearest ones: remote-native, transparent on compensation, and actively building. If your search has stalled, the answer usually isn’t more applications — it’s more precision. RemoteHunter.com verifies remote roles so you’re not chasing listings that go nowhere, and the AI-powered resume and cover letter tools help you apply with signal, not just volume.

Until next week — keep building.

— The RH Team 🤙

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